We will submit your financial paperwork once the 7-day post-purchase return window has passed. Note that if you are registering your car out of state, the 7-day return window is not applicable.
Lenders will typically process your financing information within 20 business days, at which point they'll reach out to set up payments. If that time has passed, we'd recommend getting in contact with your selected lender as they will be able to speak to the details of your payments and loan.
If you need further help, our Customer Service team would be more than happy to assist. You can call us at +1 (855) 744-1445 or email us at support@shift.com.