Support Center

Using 2FA and SSO in Shift

  • Updated

Do you use Two-Factor Authentication (2FA) to secure your email? Does your organization protect your workspace using a Single Sign-On (SSO) provider?

While Shift supports almost all industry-standard authentication methods, certain security protocols behave differently within an integrated desktop browser environment. Use the compatibility tables below to verify your corporate or personal security configuration.

Managing Your Account Security Settings

If you need to verify or alter your account's multi-factor settings, you can access your providers' security panels directly by the followings:

2FA Type Does it work in Shift?
Push notifications (to your mobile device)
Text Message or Voice (to your mobile device)
Google Authenticator (code generator)
Microsoft Authenticator (code generator)
Security Key (e.g. Bluetooth, Touch ID, USB)
Windows Hello (or any biometric authenticator)

Single-Sign-On (SSO)

SSO Protocol Does it work in Shift?
WebAuthn Security Key ✅ (Windows only)
Security Assertion Markup Language (SAML) ✅ (as long as the 2FA method is supported)
U2F Security Key
Secure Web Authentication (SWA)

If your organization utilizes a highly customized or proprietary security wrapper that prevents you from completing your login sequence inside Shift, please contact your company's IT Administrator or reach out directly to our Support team for assistance.

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