Buy
Shopping
- How does the buying process work?
- Do you own all the cars on your site?
- Do you have additional photos of specific cars that are listed?
- How do I know if all of your cars are in good condition?
- How do I keep track of cars that I'm interested in?
- What is the difference between a Shift Certified and Shift Value car?
Test Drive Appointment
- What happens at a test drive appointment?
- How do I book a test drive appointment?
- How do I reschedule or cancel my test drive appointment?
- Why was my test drive appointment cancelled?
- Can I test drive multiple cars?
- Can I place a deposit on a car that I’ve booked a test drive for?
Purchasing & Delivery
- How does a delivery purchase work?
- What taxes and fees are associated with buying a car from Shift?
- What is the Shift Service Fee?
- What do I need to buy a car with Shift?
- What are my payment options when purchasing a car from Shift?
- How does the vehicle title and registration process work?
Financing & Insurance
- Can I finance my car purchase with Shift?
- What documents do I need to finance my purchase with Shift?
- How does applying for financing affect my credit?
- How can I find out what my APR and monthly payments will be?
- What happens after I get approved for financing?
- Who do I make my first payment to?