If you are uninstalling because you are experiencing a technical issue with Shift, we highly recommend reaching out to our Support team first. We are fully committed to resolving any bugs and ensuring you have a smooth browsing experience.

Important Subscription Reminder: If you currently have an active Advanced (paid) subscription, uninstalling the Shift desktop application will not cancel your subscription or stop recurring billing. To learn how to fully manage or close your billing account, please review our Guide on Canceling Your Shift Subscription.

Step-by-Step: Uninstalling Shift on macOS

To completely remove Shift from your Mac, you must delete both the core application and its locally stored data folders.

Part 1: Remove the Application

1. Ensure Shift is fully closed and not running in your background doc.

2. Open Finder and navigate to your Applications folder.

3. Locate Shift, then drag the icon into your Trash (or right-click the icon and select Move to Trash).

4. Right-click on your Trash can icon on your desktop dock and select Empty Trash.

Part 2: Clear Local Data and Cache Files

To ensure a completely clean uninstallation (especially helpful if you are trying to resolve a persistent technical issue before reinstalling), remove your local profile data:

1. With Finder open, look at the top global Mac menu bar and click Go.

2. Hold down the Option (Alt) key on your keyboard. You will see the hidden Library folder appear in the dropdown list. Click it.

3. Inside your system Library folder, open the Application Support folder.

4. Locate the folder named ShiftData and move it to the Trash.

5. Empty your Trash can a final time.

Final Step

We highly recommend restarting your Mac after completing these steps to ensure all system caches are fully refreshed and all changes take effect.