Support Center

Settings & Features

Managing passwords and payments data sync in Shift

This article provides a step-by-step walkthrough on how to generate your key, use it to unlock data on new computers, and retrieve it if you ever lose your original file.Setting up your secret keyYou can start the setup process in two wa...

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Use the Intelligent Omnipill for Instant AI Actions in Shift

The Intelligent Omnipill in Shift is a context-aware suggestion that appears in the Intelligent Omnibox. It offers a one-click AI action based on the page you're viewing and opens AI Chat with a ready-made prompt.What is the Intelligent ...

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Image generation with Shift AI

Shift AI now supports image generation directly in your chat. You can create, download, and refine AI-generated images without ever breaking your focus or leaving the conversation.Generate an ImageTo create an image from scratch: Open an...

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Customize AI Chat settings in Shift Browser

You can customize AI Chat in Shift Browser to match your personal style and professional needs. By adjusting your "About You" preferences, you can set a specific tone, role, and name for your native assistant. These settings ensure your ...

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Open and use AI Chat in Shift Browser

You can use AI Chat in Shift Browser to get instant answers and summaries without leaving your workflow. This native assistant is built directly into your toolbar and sidebar, allowing you to brainstorm or get help while you browse. Foll...

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Location sharing in Shift AI

Shift Browser uses your approximate location to provide relevant, context-aware answers for weather, local time, and nearby places. By using your IP address to estimate your city and region, Shift AI delivers helpful results without ever...

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Troubleshooting AI Chat in Shift Browser

If AI Chat isn't showing up or behaving as expected, you can fix most issues by checking your settings, internet connection, or context chips. Upgrading to the latest version of Shift ensures you get all the newest browser features.**Bet...

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How Shift AI uses page context and sources in Shift Browser

Shift AI instantly reads your current page context to give you fast answers without switching tabs. It uses smart "context chips" to pull info from your active website, highlighted text, or other open tabs. This native integration lets y...

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Troubleshooting Shift Browser's Intelligent Omnibox

Having trouble with the new intelligent omnibox? This guide addresses the most common questions in simple language, explains what’s happening behind the scenes, and provides quick tips to try. AI features are currently released to a Beta...

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How the Intelligent Omnibox ranks results in Shift Browser

The Intelligent Omnibox in Shift Browser instantly ranks your search results based on your real-time intent so you can work faster. It uses smart detection to figure out if you want to launch a website, run a standard web search, or open...

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Using Shift AI Chat in the Omnibox

You can open AI Chat directly from the omnibox (the address bar at the top of your Shift browser). Depending on your current setup, AI Chat appears in one of two visual layouts: Shimmer mode or Dropdown mode. Only one mode can be active ...

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Using Chat History in Shift AI

Shift AI automatically saves your conversations so you can revisit them later. Chat history makes it easy to resume long-running tasks, review past answers, or reuse information without having to start your prompts from scratch.**AI has ...

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All About Shift AI

Shift AI is a suite of native intelligence features built directly into Shift Browser to help you work faster. It includes Shift AI (Chat) for context-aware assistance and the Intelligent Omnibox for smarter search suggestions. These too...

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How to use a bookmark bar per Space in Shift Browser

The bookmark bar per Space in Shift Browser provides a dedicated, unique bookmark bar for every Space you create. This native integration ensures that bookmarks you save in one Space won't appear in others, keeping your work and personal...

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Managing Shift's 'Suggest apps to install' setting

The 'Suggest apps to install' setting helps you discover and add new apps to Shift Browser as you go. When you click a link for an app you haven't added yet, Shift will offer to install it for you. This keeps your workspace flexible and ...

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How to Copy Page Addresses (URLs) for Apps

Want to copy a link to a specific page or document, but you are currently working inside an app instead of a standard browser tab?Because apps in Shift hide the traditional top address bar to maximize your screen real estate, you can use...

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Mac Accessibility settings to enhance your Shift experience

Apple's Mac computers are well-known for their user-friendly design, and part of that appeal is the robust set of accessibility features they offer. These features are designed to make the Mac experience more inclusive and assist users w...

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All about Smart Links

Smart Links automatically open web links inside apps you've added to Shift Browser to keep your workspace organized. This feature senses when a link belongs to an app in your setup and moves it to a specialized app tab strip. It's the be...

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How to Use HubSpot in Shift

You can use the HubSpot extension in Shift to manage contacts, track emails, and streamline your workflow. Since HubSpot’s cookies are saved in your Default space, you’ll need to set up the extension and connect all emails there first be...

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How to manage your Sync settings in Shift Browser

Sync in Shift keeps your Spaces, apps, bookmarks, and other supported settings up to date across your signed-in Mac and Windows devices. You can turn Sync on or off, or choose exactly what data you want to sync, from Quick Settings > Adv...

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All about Quick Settings

Looking to further customize your Shift browser? This article will walk you through a high-level overview of the Quick settings options available in Shift. How to access Quick Settings in Shift Locate "Quick Settings" marked by the gear ...

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How to access Advanced settings in Shift Browser

You can access Advanced settings in Shift Browser by clicking the Quick Settings gear icon, then selecting Advanced settings at the bottom of the panel. From there, you can manage browser settings such as privacy, appearance, performance...

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All About using Apps in Shift Browser

Wondering how to add an app to Shift or how to use multiple accounts of the same app? This article is for you! Shift Browser supports most of the web apps that you need on your daily workflow! You can be logged into multiple different ac...

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All about app shortcuts

App Shortcuts in Shift Browser let you access the same app instance across multiple Spaces, keeping your workspace organized without duplicating accounts. You can easily configure these shortcuts during setup or edit existing apps to app...

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How to add apps to Shift Browser

You can add apps to Shift from the App Library. Open the Add apps (+) button in your sidebar, choose an app, and add it to your current Space.Apps added to Shift are available in your current Space and appear in your sidebar, making it e...

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How to add a Custom App to your Shift setup

You can add any website or web tool to Shift Browser by using the Add Custom App feature. This lets you put your unique workflow tools directly into your setup. Just enter the URL and name to create a specialized app that lives inside yo...

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How to remove apps in Shift Browser

Remove an app in Shift by right-clicking its icon and selecting Remove app. You can add the app back anytime from the App Library if you need it again.Remove an app Open the Space that contains the app. Locate the app icon in your sideba...

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Using Shift on multiple computers

You can use your Shift Browser account on as many Mac and Windows desktops as you like at no extra cost. Your Spaces, Apps, and settings sync automatically once you sign in to your existing account and turn on Sync. This ensures your wor...

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How to Change Your Search Engine

If you want to customize your default browsing experience, you can quickly change the core search engine utilized by Shift's primary address bar. Follow the step-by-step instructions below to update your preferences.Step-by-Step Instruct...

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How to change the New Tab Page in Shift Browser

You can customize the New Tab Page in Shift by setting a custom URL in Advanced settings. This lets you choose which website opens whenever you create a new tab or use the Home button.Set a custom New Tab PageYou can choose any website a...

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