If you're uninstalling due to an issue with Shift, we recommend contacting our Support team first. We're committed to resolving any problems and ensuring a smooth experience.
If you still have an Advanced (paid) subscription, uninstalling Shift will NOT cancel your subscription. To learn more about how to cancel your subscription, check out this article.
If you're considering uninstalling Shift for other reasons, we're here to help! Below, you'll find step-by-step instructions for uninstalling Shift on Mac.
Uninstalling Shift on Mac
- Make sure Shift is fully closed and not running.
- Open Finder and go to the Applications folder.
- Locate Shift, then drag it into the trash or right-click it and select Move to Trash.
- Right-click on the Trash can and select Empty Trash.
- Click "Go" in the top menu bar, hold the Option key, and then click on "Library".
- In the Library folder, navigate to ~/Library/Application Support/ShiftData and delete the ShiftData folder.
Note: We recommend restarting your Mac after uninstalling Shift to ensure all changes take effect and your system settings are restored.
Encounter a new issue or have a question you can’t find the answer to? Click to access our request form and get in touch with our Support team.