Melissa A

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• Shift Browser Refund Policy

  You can receive a full refund for Shift Browser if you submit your request within 14 days of your initial purchase. Our support team handles all requests manually to ensure your account is transiti...

  • Updated May 28, 2026 17:38
  • 1 follower
  • 0 comments
  • -1 votes

• About using 2FA and SSO in Shift

  Do you use two-factor authentication (2FA) with your email? Does your organization use a Single-Sign-On (SSO) service? If you answered yes to either or both of those questions, this article is for ...

  • Updated July 14, 2025 14:45
  • 1 follower
  • 0 comments
  • 0 votes

• How to add a team member to your Team

  If you haven't already, you'll need to purchase licenses for your team members. Then, assign them to a purchased license by inviting them to your team.How do I add licenses to my Team Account? Go t...

  • Updated August 18, 2025 20:02
  • 2 followers
  • 0 comments
  • 0 votes

• What to do for camera, mic, screen sharing & other permission related issues

  Are you having issues with Shift’s access to your camera, microphone, screen sharing, or other permissions? Want to customize these permissions? You can control permissions for all the Spaces and A...

  • Updated August 19, 2025 19:53
  • 1 follower
  • 0 comments
  • 0 votes

• Maps App: How to Use the Maps App in Shift

  The Maps app in Shift helps you find places, get directions, and explore areas around you. You can look up addresses, find businesses, or get directions to any place you want to go. This guide will...

  • Updated September 26, 2025 18:54
  • 1 follower
  • 0 comments
  • 0 votes

• How to remove or replace a Team Member

  Need to remove and replace a member of your Shift Team? The Team Admin can simply use the online team dashboard to do that! Continue reading for our step-by-step instructions. 🧠 Go to the online ac...

  • Updated August 18, 2025 20:55
  • 1 follower
  • 0 comments
  • -1 votes

• Package Tracker App: How to Use the Package Tracker App in Shift

  The Package Tracker app in Shift helps you keep track of all your deliveries. You can easily check the status of your packages and see when they are expected to arrive. Let’s learn how to use the P...

  • Updated November 19, 2025 19:25
  • 1 follower
  • 0 comments
  • -1 votes

• How to create your Shift Account

  You can use Shift without creating an account, but having a Shift account unlocks additional functionality.Creating an account allows you to: Enable Sync to access your Spaces, apps, and settings ...

  • Updated December 07, 2025 00:13
  • 1 follower
  • 0 comments
  • 2 votes

• PDF App: How to merge PDFs into one document & reorder the pages

  Do you have more than one PDF file and need to combine them into one file? You can absolutely do it with the PDF app in Shift. Read below to learn more about it. How to merge PDF files in Shift O...

  • Updated August 19, 2025 20:52
  • 1 follower
  • 0 comments
  • -1 votes

• How to find your receipt for your purchase of Shift

  How do I get a copy of my purchase or renewal receipt?You can use the Account Portal to find a variety of account and billing-related information.All Billing & Payment information can be found in y...

  • Updated August 18, 2025 20:08
  • 1 follower
  • 0 comments
  • 2 votes