Your privacy is our priority. Shift Browser doesn't sell your personal data, and we don't access the private contents of your emails, calendars, or files. We're committed to transparency, so we've answered your top questions about how Shift protects your information and manages data.
Does Shift Browser sell my data?
We don't sell, rent, or trade your personal or anonymous data to anyone. Shift uses a small, trusted group of service providers to help run our products. You can read everything about these external relationships in the official Terms and Conditions under section 1.2 and section 10.
What data does Shift Browser store?
Shift servers only collect essential data to keep the application running smoothly. We collect certain Application Data and Personal Data to improve your experience and provide support.
Here is what we collect and why:
Application Data: This includes your IP address, geolocation data, browser type, OS version, and usage statistics. We use this to improve the software, provide personalized content, and conduct product research.
Personal Data: This includes information you provide directly, like your name, email, or billing details. We only use this for lawful purposes, such as fulfilling subscriptions, verifying accounts, or providing technical support.
How does Shift Browser handle my private content?
Your private information stays invisible to us. When you connect an account, Shift uses OAuth authentication. This secure mechanism links your workflows together without ever giving Shift access to your account passwords.
Local Storage: Information from your email or drive accounts stays on your computer. It isn't transmitted to our servers.
Encrypted Passwords: If you save account passwords, they’re encrypted, Shift can't view them.
Imported Data: While Shift might import browser settings like bookmarks or history, this data stays local to your machine. We don't have access to it.
Can I opt out of data processing?
We process data based on legitimate interests like keeping your software stable. While you can't opt out of essential platform data, you've got full rights under applicable privacy laws.
You can contact us at privacy@shift.com to:
Access or receive your personal data.
Correct any inaccurate information we hold.
Request erasure of your personal data where applicable.
Object to the processing of your data for specific purposes, like direct marketing.
Note: If you use AI-assisted features, we'll need your unique AI Chat Client ID from your AI Chat settings menu to help you retrieve or delete data shared with our third-party AI providers.
Does Shift Browser monitor my activity?
Shift measures limited application data to help fix technical bugs, but we don't track what happens inside the apps or websites you run. Your private workflows stay completely private.
Is my data shared with the apps I add to Shift?
No. Shift acts as a secure container for your web applications. We don't share your private data with the apps you use, and those apps don't share your information with us. They interact with you directly, just like they would in a basic browser tab.
How does Shift handle account passwords?
When you save passwords in the browser, they're locked down with industry-standard encryption. Shift cannot access your credentials. You're the only one who holds the keys.
Are there different data policies for Shift AI?
The optional Shift AI architecture is designed to feel intuitive, not intrusive, while keeping your privacy as a baseline expectation. When you use features like AI Chat or the Intelligent Omnibox, Shift transmits your queries securely to our third-party AI providers to generate a response. We maintain strict data rules, and you can always turn Shift AI off instantly inside your system settings.
Where can I find more information?
For a deeper look into our cookie guidelines or AI-assisted features, you can read the full Privacy Policy on our website. If you still have questions, reach out to our team at privacy@shift.com. We're always here to help.
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- Check out Shift's full Terms and Conditions here.