Your data security is our top priority. Shift is built to be a safe, isolated, and highly secure environment for your digital workspace. By combining industry-standard encryption, role-based access control, and local-first data architecture, we ensure your information remains strictly protected while you work.
How Shift Safeguards Your Data
We maintain robust internal technical procedures to keep your workspace isolated and secure from outside vulnerabilities:
Local Data Storage: Most of your Shift application data—including your active account login sessions—lives locally on your physical computer rather than on our servers. Because of this local-first architecture, we always recommend securing your physical machine with a strong password.
Network Encryption: All data transmitted to and from Shift services is encrypted in transit using industry-standard SSL/TLS protocols.
Encrypted Passwords: If you choose to save your passwords within the browser, they are encrypted locally on your machine. Shift cannot view, access, or decrypt your credentials.
Role-Based Access Control: Our internal engineering environment uses strict access boundaries. Shift employees cannot view your emails, calendars, browsing history, or private files. Access to basic metadata, such as subscription status or billing history, is strictly restricted and only granted to support staff when explicitly necessary to assist you.
Automated Patch Management: Because Shift is built on the Chromium framework, we regularly patch our software and deploy automated monitoring systems to detect and remediate vulnerabilities in third-party dependencies immediately.
Infrastructure and Incident Response
Shift services run on trusted, world-class cloud infrastructure providers (such as Amazon Web Services), allowing us to maintain enterprise-grade compliance:
Physical Security: Access to our physical office environments and development hardware is strictly restricted to verified employees, and all on-site guests are continuously escorted to protect our source code and internal data.
Continuous Monitoring: We deploy automated intrusion and anomaly detection systems across our cloud endpoints. If an unexpected behavior is flagged, our security infrastructure team is paged immediately to investigate and resolve it.
Disaster Recovery: We perform regular, encrypted backups of system-critical cloud metadata and maintain a comprehensive disaster recovery protocol to guarantee continuous service availability.
How You Can Protect Your Account
While we work continuously to secure our code and cloud infrastructure, user hygiene plays an essential role in keeping your workspace safe. We highly recommend adopting these security best practices:
Use Unique Passwords: Create complex, highly randomized passwords for your Shift account and your integrated apps. Avoid reusing the same password across multiple platforms.
Enable Multi-Factor Authentication (MFA): Always turn on MFA for your primary email accounts and high-security web apps to add an essential layer of boundary protection.
Keep Software Updated: Regularly update your computer's operating system and restart Shift when prompted to ensure you have the latest security patches installed.
Stay Alert Against Phishing: Be cautious of unexpected links or download requests. Watch out for sophisticated phishing attempts or suspicious emails that look like they are impersonating Shift or other trusted web apps.
We’re here to help
Your trust is everything to us. If you have questions about how we handle security or privacy, please reach out to our support team. We're always happy to help you stay secure while you work.