Your security is our top priority. Shift Browser is built to be a safe, secure environment for your digital workspace. We use industry-standard encryption, role-based access, and local data storage to ensure your information stays protected while you work.
How Shift Browser keeps your data secure
We maintain robust internal procedures to keep our systems secure. Here’s how we protect your workspace:
Local data storage: Most of your Shift application data lives locally on your computer. This includes your account login sessions. We always recommend using a strong password to lock your device.
Network encryption: All data moving to and from Shift services is encrypted using secure SSL/TLS protocols.
Encrypted passwords: If you save passwords in your browser, they are encrypted, Shift cannot view or access them.
Role-based access: Our team uses strict access controls for our environments. Shift employees cannot view your emails, calendars, or private files. Access to information like subscription status and billing details is only granted to support staff when necessary to assist you.
Automated security updates: We regularly patch our software and use automated systems to monitor for vulnerabilities in third-party dependencies.
Our physical and incident response protocols
Shift Browser services run on trusted cloud providers, such as AWS, which helps us maintain high security standards.
Physical security: Our office access is restricted to employees, and guests are always escorted on-site to protect our data and source code.
Incident response: We use automated systems to detect unexpected behavior. If an issue occurs, our team is paged immediately to investigate and resolve it.
Disaster recovery: We regularly back up our data and maintain a disaster recovery plan to ensure service continuity in the event of a long-term outage.
How you can protect your account
While we work hard to secure our infrastructure, you play a key role in keeping your setup safe. We recommend these best practices:
Use strong passwords: Create unique, complex passwords for your accounts and protect them.
Enable multi-factor authentication (MFA): This adds an essential layer of security to your logins.
Keep software updated: Regularly update your operating system and Shift Browser to ensure you have the latest security patches.
Monitor your activity: Check your linked devices and active sessions regularly to spot any anomalies.
Stay alert: Watch for phishing attempts. Avoid clicking links in suspicious emails that impersonate Shift or other trusted services.
We’re here to help
Your trust is everything to us. If you have questions about how we handle security or privacy, please reach out to our support team. We're always happy to help you stay secure while you work.