If you're having problems updating Shift on your computer try the possible fixes below.
Download Shift Again
It's possible that some files are missing on your computer. To fix, follow these steps:
- Uninstall Shift.
- Download Shift again and try reinstalling.
If your computer doesn't let you complete these steps, contact the person who has administrator rights to your computer to complete the Shift update.
Review antivirus, firewall, or parental control settings
Check the settings for your antivirus, firewall, or parental control software.
- Make sure software updates aren't blocked from going online.
- Make sure updates.shiftapis.com isn't blocked.
Reboot your computer
The update might not have completed on your computer. Try rebooting your computer and updating Shift again.
Still not working? Contact Shift Support for assistance.
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