Troubleshooting basics

Are you experiencing slowness, crashing, freezing, blank screens, or some general issue within Shift? Our troubleshooting basics can help! Use this article for some basic, yet effective, troubleshooting tips and to find additional resour...

• Updated July 14, 2025 23:36

What to do if I’ve removed my Quick Settings Icon?

Having full control over your layout means that some controls might be removed without realizing the full impact. The Quick Settings icon allows you to access Advanced Settings, Layout Customization, as well as other handy tools like His...

• Updated July 15, 2025 20:06

Help! I Removed Everything from Shift?!

Did you accidentally remove everything from your Shift workspace? Don’t worry! Shift has a Quick Access Bar that helps you quickly restore your apps, settings, and controls.What to Do if You've Removed EverythingIf you’ve accidentally re...

• Updated July 15, 2025 18:44

How to perform partial & full data reset (Mac)

An app data reset (particularly a partial reset) can be performed at any time with minimal impact, often helping to resolve a wide range of issues. Follow the step-by-step instructions below or check out the video at the bottom! 😎How to ...

• Updated July 14, 2025 21:49

How to perform partial & full data reset (Windows)

If you’re having trouble with Shift, like seeing a blank screen, Shift not responding, or crashing, you can try resetting the app data. A reset can often fix many issues. You can do a partial reset or a full reset. Even if your problem i...

• Updated July 14, 2025 14:45

Trouble downloading the Shift Browser? Here’s what to do

If you’re having a hard time downloading or opening the Shift Browser, try the steps below. These work for both Windows and Mac users.1. Check Your AntivirusSometimes antivirus software blocks apps like Shift by mistake. Open your antivi...

• Updated July 10, 2025 20:00

What to do for camera, mic, screen sharing & other permission related issues

Are you having issues with Shift’s access to your camera, microphone, screen sharing, or other permissions? Want to customize these permissions? You can control permissions for all the Spaces and Apps added in Shift. Often, permission is...

• Updated July 11, 2025 18:31

What to do if you're having an issue with an App in Shift

Are you running into problems with a web app you’ve added to Shift — such as login errors, blank screens, or apps not loading properly? Here’s a checklist of troubleshooting steps to help resolve common issues.Start from the top and work...

• Updated July 14, 2025 21:41

How to Clear Cache, Cookies, History & Downloads in Shift

Need to clear your browser data in Shift—either across all of Shift or just for one app? You’re in the right place. This guide walks you through clearing your cache, cookies, browsing history, and download history, both globally and per-...

• Updated July 14, 2025 21:06

Fix Shift update problems & failed updates

If you're having problems updating Shift on your computer try the possible fixes below.Download Shift AgainIt's possible that some files are missing on your computer. To fix, follow these steps: Uninstall Shift. Download Shift again and...

• Updated July 09, 2025 23:04