If you need to change the email address associated with your Shift account, our Support team can help. After changing the email, your existing account information, including your Shift setup and subscription, will move over to the new address. Once the change is complete, you can sign in to Shift using your new email address.
How to request an email change
Changing your login email is currently handled by our Support team and cannot be done directly within Shift Browser.
To request an email change, contact Shift Support at support@shift.com with the following information:
- Your current Primary Shift Account email that is tied to your subscription
- The new email address you'd like to transfer the subscription to. If you're using a custom domain, please let us know the email provider.
- Proof of payment for verification. You can provide either the last 4 digits of the card used for the purchase or a copy of your receipt.
Once we receive this information and verify your account, our Support team will make the necessary changes and confirm when the update is complete.