Support Center

Accounts, Billing, & Payment

Does Shift Browser offer a free trial?

Yes, Shift Browser offers a 7-day free trial of Shift Advanced so you can test our premium workspace tools completely risk-free. You can start your free trial directly inside your app when you choose to upgrade. Your account unlocks all ...

  • Updated

Compare plans and features for Shift Browser

You can choose between Shift Free, Advanced, and Teams plans to find the right level of customization for your workflow. While Free Shift offers core browsing, Advanced unlocks unlimited Spaces and apps. Teams adds unified billing and ad...

  • Updated

How to purchase a subscription of Shift

If you are ready to upgrade your workspace and unlock the full power of Shift, you can complete your purchase directly through the browser.Before upgrading, please review our official Subscription Terms & Conditions Policy. Shift current...

  • Updated

All about the Account Portal

The Shift Browser Account Portal lets you manage your subscription, billing, and team settings in one centralized place. It's designed for autonomy, so you can handle most updates yourself without waiting for a support agent. Self-serve ...

  • Updated

How to cancel your Shift subscription

You can cancel your Shift Browser subscription at any time through the Account Portal. Shift uses an monthly or annual billing model that renews automatically, but you're in total control of your account and can opt out whenever you like...

  • Updated

Shift Browser Refund Policy

You can receive a full refund for Shift Browser if you submit your request within 14 days of your initial purchase. Our support team handles all requests manually to ensure your account is transitioned correctly. Follow the steps below t...

  • Updated

How to update your payment information in Shift Browser

You can update your payment method or billing address from your Shift account portal. Changes are applied to future subscription renewals.Before you beginMake sure you're signed in to the primary Shift account associated with your paid s...

  • Updated

What to Do If Your Payment Attempt Fails

You can quickly resolve a failed payment in Shift Browser by checking your card type, updating your billing profile, or contacting your banking institution to clear account blocks. Shift processes all subscription payments securely throu...

  • Updated

Why was an expired credit card charged for renewal?

Has your credit card recently expired and yet you still received a charge for the Shift renewal? Read through this article to learn more about it. Why does it happen?According to our payment provider Stripe's configuration, if a card was...

  • Updated

How to Find and Customize Your Shift Receipts

Whether you need a copy of your initial purchase invoice, a past renewal statement, or need to add corporate tax information for expense tracking, all of your billing data can be managed directly within the Shift Account Portal.Where to ...

  • Updated

Shift Coupon and Promotional Policy

You can easily apply a promotional discount code to your Shift Advanced subscription at checkout to maximize your savings. Shift handles all coupon redemptions directly through your secure checkout portal, helping you lower your initial ...

  • Updated

Shift Educator Discount

Shift is proud to support the education community by offering a 30% discount on our premium plans. If you are a faculty member, instructor, or staff member at an accredited educational institution, you are fully eligible for this discoun...

  • Updated

Shift Non-Profit Discount

Shift is proud to support the vital work of non-profit organizations by offering a 30% discount on our premium plans. Unlike standard promotional codes, this discount applies to your initial purchase and carries forward to your annual re...

  • Updated

Shift Student discount

Shift is proud to help you stay organized and reach new heights at school by offering a 30% discount to all eligible students. Best of all, Shift supports you throughout your entire educational journey and into your professional career. ...

  • Updated