Support Center

Getting Started

Share your Feedback 💬 Promoted article

We want to make your browsing experience perfect, so we need your feedback to shape the future of Shift Browser. You can share your feature ideas, recommendations, and general thoughts on Shift through our quick feedback form or book a l...

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Migrating from your current version of Shift to Shift browser: What you need to know Promoted article

We're excited to introduce the newest version of Shift—designed with performance, personalization, and sustainability in mind. This article outlines what's new, what’s changing, how to migrate, and how to share feedback during your trans...

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Need Help? Shift's Support Team is Here for You! Promoted article

You can contact the Shift Browser support team by clicking the Help icon (?) and submitting a ticket directly through our integrated portal. This instantly alerts our experts so we can fix technical issues and get you right back to work....

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Mastering Your Shift Browser Setup

Shift Browser streamlines your digital life by creating dedicated, distraction-free environments for every project. By organizing your workspaces, apps, and windows strategically, you can eliminate tab clutter and build a custom layout t...

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Posting to Shift's Community forum

The launch of Shift's Community forum offers a new channel through which to communicate with the Shift team and other Shift users. Share your feedback and recommendations, request features, report bugs, and help other users with tips and...

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Community forum guidelines

Please follow these guidelines to build a safe, organized, and helpful community space for all Shift users. Be respectful, helpful, and patient - Treat all users with courtesy and respect, regardless of their opinions or experiences. Avo...

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Welcome to Shift!

To learn more about these features, check out these articles:  What are Spaces? How to add apps to Shift Anchor Apps: What they are and how to set them up All about Smart Links Our section on Customization   Have questions? Click to acce...

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Getting started with Shift Browser

You can get started with Shift Browser by downloading the app, setting it as your default, and building your first Space. Shift is a customizable tool that helps you orchestrate your web life. It's built for speed and focus, giving you t...

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How to sign in and out of Shift Browser

You can sign in or out of Shift Browser through the Accounts and Preferences menu in your settings. Signing in lets you turn on Sync, which keeps your Spaces and apps ready on any computer you use. While you can use Shift without an acco...

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How to Install Shift Browser on Mac

You can install Shift Browser on any Mac running macOS 11 Big Sur or newer. To ensure the best experience, we recommend using a computer with at least 8GB of RAM. Follow the steps below to download the installer and move Shift to your Ap...

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How to install Shift Browser on Windows

You can install Shift Browser by downloading the installer from our website and following the setup prompts. It only takes a few minutes to get started. Once it's installed, you can organize all your apps and accounts in one place to mak...

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How to Create Your Shift Account

While you can use Shift as a guest without registering, creating a dedicated Shift Account unlocks the full power of the browser.Why Create an Account? Cross-Device Sync: Access your customized Spaces, integrated apps, and browser settin...

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Glossary of Shift Terms and Icons

The glossary shared here is meant to give you some fundamental definitions of terms and icons you'll come across while using Shift.Core Concepts Term  Definition App A web-based tool (e.g. Slack, Asana, Gmail) that you access wit...

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What are Spaces in Shift Browser

Spaces in Shift Browser are dedicated command centers that let you group apps, tools, and workflows into distinct areas. You can create a Space for any project or role and switch between them instantly. This keeps your work organized and...

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Anchor Apps: What they are and how to set them up in Shift Browser

Anchor Apps allow you to double-click a Space icon in your sidebar to instantly open a specific app. This creates a shortcut to the tool you use most often within that Space. It's a great way to save time and get straight to your deep wo...

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How to use keyboard shortcuts in Shift Browser

You can use keyboard shortcuts in Shift Browser to switch between Spaces, manage tabs, and find information without using your mouse. These commands help you move faster and stay in your flow. Use popular shortcuts like Cmd/Ctrl + T for ...

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How to set Shift Browser as your default browser

You can set Shift Browser as your default browser through the Quick Settings menu or your computer's system settings. Shift doesn't force itself as the default, so you're always in control. Once you've made the switch, every link you cli...

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How to Manage Tabs in Shift Browser

You can manage tabs in Shift Browser by using the plus icon, right-clicking for specialized menus, or using keyboard shortcuts like Ctrl + T. These tools help you stay in control so your workflow stays organized. Shift makes it easy to o...

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How to preserve tabs when closing Shift

Looking to ensure that your tabs are still there when you close and reopen Shift? Keep reading to learn what settings to update to ensure you don't lose those tab 'to-dos'. Save tabs when closing Shift Click on the Quick Settings icon . ...

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How to Import and Export Passwords in Shift

You can import and export your saved passwords in Shift Browser to keep your login credentials organized and accessible. While some browsers require a manual CSV upload, Shift makes it easy to move your data so you can maintain your focu...

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Shift Premium Support policy for Advanced users

Shift Browser Advanced and Teams users can access Premium Support by submitting a ticket and requesting a personalized Zoom consultation. Our structured process includes issue submission, self-scheduling via Calendly, and a 20 minute liv...

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How to Log Into Multiple Accounts in Shift

With Shift, you can log into multiple accounts for the same tool, app, or email service simultaneously. You no longer have to constantly log in and out to move between your personal, client, or corporate profiles.How to Add Multiple Inst...

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Is Shift available on mobile or tablet?

Shift is an internet browser available for download on Mac and Windows laptops and desktop computers. Shift is not compatible with mobile devices, iPads, tablets, or laptops used in "tablet" mode. We are focused on making Shift the best ...

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How to update Shift

Wondering what version of Shift you are running or if there’s an update available? Learn how to check here!Check the version Here’s how to check which version of Shift you’re using or if an update is available: Open Quick Settings by cli...

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How to download a file in Shift Browser

You can download a file in Shift Browser by clicking the download link or right-clicking an item and selecting Save as. Shift handles documents, images, and videos just like a standard browser. Once your download starts, you can track it...

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Understanding ShiftNews: How it works and what you should know

ShiftNews is a built-in news platform that delivers the latest global stories directly to your new tab page in Shift Browser. It aggregates and summarizes current events from reputable publishers so you can stay informed without leaving ...

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