Support Center

Getting Started

Share your Feedback 💬 Promoted article

We want to make your browsing experience perfect, so we need your feedback to shape the future of Shift Browser. You can share your feature ideas, recommendations, and general thoughts on Shift through our quick feedback form or book a l...

  • Updated

Migrating from your current version of Shift to Shift browser: What you need to know Promoted article

Ready to move to Shift Browser? Migrate your setup from Shift v9 and get started with the newest version of Shift. Migrate to Shift Browser Before you begin: Make...

  • Updated

Need Help? Shift's Support Team is Here for You! Promoted article

You can contact the Shift Browser support team by clicking the Help icon (?) and submitting a ticket directly through our integrated portal. This instantly alerts our support team so we can fix technical issues and get you right back to ...

  • Updated

Mastering Your Shift Browser Setup

Shift is designed to help you organize your work, apps, and projects in a way that fits how you work. By using Spaces, apps, app shortcuts, bookmarks, tab groups, themes, and multiple windows together, you can create a setup that's easy ...

  • Updated

Posting to Shift's Community forum

The launch of Shift's Community forum offers a new channel through which to communicate with the Shift team and other Shift users. Share your feedback and recommendations, request features, report bugs, and help other users with tips and...

  • Updated

Community forum guidelines

Please follow these guidelines to build a safe, organized, and helpful community space for all Shift users. Be respectful, helpful, and patient - Treat all users with courtesy and respect, regardless of their opinions or experiences. Avo...

  • Updated

Welcome to Shift!

To learn more about these features, check out these articles:  What are Spaces? How to add apps to Shift Anchor Apps: What they are and how to set them up All about Smart Links Our section on Customization   Have questions? Click to acce...

  • Updated

Getting started with Shift Browser

Get started with Shift by downloading the app, setting it as your default browser, and creating your first Space. This guide brings together the essential setup and customization articles to help you get started with Shift.Explore the es...

  • Updated

How to sign in and out of Shift Browser

You can sign in or out of Shift Browser through the Accounts and Preferences menu in your settings. Signing in lets you turn on Sync, which keeps your Spaces and apps ready on any computer you use. While you can use Shift without an acco...

  • Updated

How to Install Shift Browser on Mac

You can install Shift Browser on any Mac running macOS 11 Big Sur or newer. To ensure the best experience, we recommend using a computer with at least 8GB of RAM. Follow the steps below to download the installer and move Shift to your Ap...

  • Updated

How to install Shift Browser on Windows

You can install Shift on Windows by downloading the installer from the Shift website and following the installation prompts.Check your system for ShiftBefore you start, make sure your computer is ready. Shift is a powerful tool, so it wo...

  • Updated

How to Create Your Shift Account

While you can use Shift as a guest without registering, creating a dedicated Shift Account unlocks the full power of the browser.Why Create an Account? Cross-Device Sync: Access your customized Spaces, integrated apps, and browser settin...

  • Updated

Glossary of Shift Terms and Icons

The glossary shared here is meant to give you some fundamental definitions of terms and icons you'll come across while using Shift.Core Concepts Term  Definition App A web-based tool (e.g. Slack, Asana, Gmail) that you access wit...

  • Updated

What are Spaces in Shift Browser

Spaces help you organize your apps, accounts, and workflows into separate areas within Shift Browser. You can create a Space for work, personal projects, school, or anything else you want to keep separate, then switch between them with a...

  • Updated

Anchor Apps: What they are and how to set them up in Shift Browser

Anchor Apps let you open your most-used app in a Space by double-clicking the Space icon in your sidebar. Once an app is anchored, it becomes the default destination for that Space, helping you get where you want faster.What are Anchor A...

  • Updated

How to use keyboard shortcuts in Shift Browser

Keyboard shortcuts help you navigate Shift Browser, manage tabs, switch between Spaces, and complete common tasks without using your mouse.Shift Browser shortcuts These shortcuts are unique to Shift Browser. What it does Windows M...

  • Updated

How to set Shift Browser as your default browser

You can make Shift your default browser from Quick Settings or through your Windows or macOS system settings. Once Shift is your default browser, links you open from other apps will open in Shift.Set Shift as your default using Quick Set...

  • Updated

How to Manage Tabs in Shift Browser

Manage tabs in Shift with keyboard shortcuts, right-click options, tab groups, and built-in tab tools. You can open, close, pin, group, restore, and move tabs to keep your browser organized and stay focused.Open tabs in ShiftOpen a new t...

  • Updated

How to preserve tabs when closing Shift

Looking to ensure that your tabs are still there when you close and reopen Shift? Keep reading to learn what settings to update to ensure you don't lose those tab 'to-dos'. Save tabs when closing Shift Click on the Quick Settings icon . ...

  • Updated

How to Import and Export Passwords in Shift

You can import and export your saved passwords in Shift Browser to keep your login credentials organized and accessible. While some browsers require a manual CSV upload, Shift makes it easy to move your data so you can maintain your focu...

  • Updated

Shift Premium Support policy for Advanced users

Shift Browser Advanced and Teams users can access Premium Support by submitting a ticket and requesting a personalized Zoom consultation. Our structured process includes issue submission, self-scheduling via Calendly, and a 20 minute liv...

  • Updated

How to Log Into Multiple Accounts in Shift

With Shift, you can log into multiple accounts for the same tool, app, or email service simultaneously. You no longer have to constantly log in and out to move between your personal, client, or corporate profiles.How to Add Multiple Inst...

  • Updated

Is Shift available on mobile or tablet?

Shift Browser is currently available for Windows and macOS desktop and laptop computers. While it isn't available for mobile phones, iPads, or tablets today, we're focused on delivering the best possible desktop browsing experience.Want ...

  • Updated

How to update Shift

Wondering what version of Shift you are running or if there’s an update available? Learn how to check here!Check the version Here’s how to check which version of Shift you’re using or if an update is available: Open Quick Settings by cli...

  • Updated

How to download a file in Shift Browser

Download files in Shift by clicking a download link or using Save as from the right-click menu. You can download documents, images, videos, and PDFs, then track progress in the downloads tray.Download a file on your computer Open Shift. ...

  • Updated

Understanding ShiftNews: How it works and what you should know

ShiftNews is a built-in news platform that delivers the latest global stories directly to your new tab page in Shift Browser. It aggregates and summarizes current events from reputable publishers so you can stay informed without leaving ...

  • Updated